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Return Policy Guidelines

Please follow the guidelines below to ensure your returns are processed as efficiently and as quickly as possible:

  • Call 1-800-333-2054 to request a Return Merchandise Authorization (RMA) number.

  • Be sure to write your RMA number on the shipping label or box. No returns will be accepted or process without an RMA number. 

  • All returns must be in their original packaging, undamaged manufacturer packaging with all original documentation and a copy of the packing list or invoice. All returns should be shipped back to our facility within 10 days of receiving the RMA number.

  • The customer is responsible for all return shipping charges unless the reason of the return is due to a shipping error or defective goods.

  • Materials returned after 30 days from date of shipment will be subjected to restocking charges.

  • C.O.D. returns will not be accepted.

  • Any products that have been used or altered in anyway will not be accepted unless approved prior to return.